FAQs

Frequently Asked Questions

Find answers about our hair care products, orders, shipping, payments, and returns. Everything you need to know about shopping with Fannypicks can be found here.

1. Product Information

How do I use the volumizing spray?

Shake well before use. Hold the bottle 8–10 inches away from your roots and spray on dry or damp hair. Tousle with your fingertips for 10–15 seconds to create instant volume. Style as usual — no heat needed.

What makes Fannypicks products different?

We carefully formulate lightweight hair care products with clean ingredients, lasting hold, and a fresh peach scent. Our volumizing spray is designed to add natural-looking volume without the stiff, crunchy feel — so your hair looks fuller and moves freely.

Will this work for my hair type?

Yes. Our volumizing spray is lightweight enough for fine, flat, or easily weighed-down hair. It works on dry or damp hair and can be used daily without buildup. If you have extremely thick or curly hair, use a light amount first and build only as needed.

2. Shipping & Order Tracking

How much does shipping cost?

We offer FREE Standard Shipping on orders of $39.9 or more.

For orders below $39.9, a standard shipping fee of $6.90 will apply.

How long will my order take to arrive?

Orders are usually processed within 2–4 business days after payment confirmation. Processing time is separate from shipping time.

  • Standard Shipping: 5–10 business days after dispatch

Delivery times may vary depending on carrier schedules, customs procedures, holidays, and other circumstances outside our control.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking information. You can use the tracking number to check your package delivery progress.

3. Returns & Refunds

What is your return policy?

We offer a 30-day return policy. If your order does not meet your expectations, please contact our support team within 30 days after receiving your package.

How do I request a return or refund?

Please contact our support team with your order number and return reason. Our team will review your request and provide further instructions.

4. Payment & Security

What payment methods do you accept?

We accept major credit and debit cards, as well as secure payment options including PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my payment information secure?

Yes. Our checkout process uses secure encryption technology to help protect your personal information and payment details.

Still Have Questions?

Our support team is ready to help with product questions, order updates, shipping concerns, returns, or any other assistance.

Email Us: support@fannypicks.com