Contact Us

We’re Here to Help

At fannypicks.com, we create a collection of thoughtfully selected hair care essentials designed to make everyday hair routines easier and more enjoyable. From volumizing sprays to styling solutions, our goal is to help you achieve healthier, fuller-looking hair every day.

Whether you have questions about your order, need assistance with delivery, or want more details about our products, our customer support team is ready to provide helpful guidance.

Contact Information

Company Name:

HiBeaver Technology Limited.

Registered Address:

THE CLOUD 111 TUNG CHAU STREET Tai Kok Tsui Hong Kong 9907

Email:
support@fannypicks.com

Phone:
+65-38792447

Business Hours:
Monday–Sunday: 9:00 AM–10:00 PM
Singapore Time (SGT, UTC+8)

Shipping Information:
We offer worldwide shipping for all customers.
Orders over $39.9 qualify for free shipping.
Orders under $39.9 include a flat shipping fee of $6.90.

For faster support, please include your Order Number when contacting our team.



What You Can Expect

Response Time

Our support team usually responds within 1–2 business days and will provide assistance as quickly as possible.

Product & Order Support

Need help with a product, shipment, or order update? Our team can assist with questions about hair care products, delivery status, and available solutions.

Our Promise

We aim to create a smooth shopping experience by offering carefully selected hair care products and reliable customer care whenever you need support.


Your Feedback Matters

Your experience with fannypicks helps us understand what our customers need most.

Suggestions, comments, and product feedback allow us to continue improving our collection and creating better everyday hair care solutions.

Great hair, happier everyday moments.

Best regards,
The fannypicks Support Team